FAQ

Peruse this page for answers to your burning questions. If you cannot find the answer to your question, don’t fret. Just email us using the link below

What is the shelf life of Elique Organics’ products?
Elique recommends using our creams within three months. Make sure lids are sealed tight and your hands are clean and dry when dipping in.

What do you use to preserve your products?
Elique’s Crème Vert & Honey passed preservative challenge testing using our blend of antioxidants. Also, the high quality of our ingredients are self-preserving and our Miron glass packaging which blocks all visible light, with the exception of violet and UVA light, which protects against oxidation.

Do I need to refrigerate Elique Organics products?
Not necessary unless you bought many creams at once or your creams are in a very hot, humid space. Taut however feels amazing cold around the eyes. Definitely refrigerate larger ( 8 & 16 ounce) bottles of hydrosols.

Pampered pH hydrosol products, refrigerate those and fill your smaller jars from there.

Can I use your creams on my body?
YES! they are made  to spoil your skin grom head to toe. 

I bought three creams but do not like the products. Can I return them?
If you have never used Elique’s products, we recommend initially only buying one. If you are a new customer, we will refund you for one, not three.

Are your products safe for me if I have cancer or an auto-immune illness?
YES! Please use our products so your skin can relish in all their nutritive benefits. They are  therapeutic & uplifting to the skin and spirit and are the healthiest option for you at this time and forevermore.

Do the pictures of the creams online truly represent the actual product?
Yes! We have made every effort to be as accurate in our images as possible. I think you will be happy once you receive your product.  However, our products are made in small batches and do not contain synthetics to mimic a consistently perfect texture. 

Honeybees are in peril. Do you source sustainable honeybee products?
So much so that Elisha was mentored by her treatment-free beekeeping network to learn how to source while protecting the plight of the honeybee. Our honey is from happy and healthy bees. 

What makes hydrosols so special?
Their pH – acidic like our skin so using these consistently supports maintenance of your skin’s barrier. They are also akin to homeopathics in that they are energetic. their powerful vibration over times proves therapeutic to the senses. Hydrosols are also multifunctional – use on skin, hair, hands and you can even consume them in drink and food and sip and compress with them to treat digestive disorders, fevers and endometriosis. Lastly, depending on the plant or flower, hydrosols benefit every skin condition without ever stripping the surface.

Are hydrosols essential oils?
NO! They are essential waters, the soft and subtle sister to the complex and volatile oil. While there may be trace amounts of the concentrated oil in the water after distillation, they are not one of the same. 

If I have acne or another inflammatory skin condition, can I use Elique products?
yes, especially our hydrosols, compress cloths and face oils.  We also suggest booking a wellness consult with Elisha to assess the root cause of your inflammation and create a customized plan to remedy it.

If I have acne or another inflammatory skin condition, what Elique products should I start with?
Hydrosols, Compress cloths and Creme Honey Berry

How long does it take for products to ship?
Orders ship within 7-10 business days.

Is shipping free?
Orders over $125 get free shipping

What shipping method do you use?
Elique ships Flat Rate via US Post Office.

Do I have to pay sales tax?
Yes, if you live in California or New York state.

Can I return my products if I do not like them? Products are non-refundable but you can always call us to discuss and we will go from there.

Do You Ship Internationally?
Feel free to email eliqueorganics@gmail.com to inquire. 

If you have any other questions feel free to email us at info@eliqueorganics.com